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Carmeuse is a Belgian based world leader in the lime industry, founded in 1860, and is still a family owned business. The group is structured in 4 regions: the Americas, Europe, Middle East & Asia and Overseas, the latter one taking care of the rest of the world, with a special focus on Africa.
The Customer Service Officer manages from A to Z all aspects of the ordering process from order preparation to invoicing and follow-up of payments. He/She also manages order to cash process from customer call to truck order to delivery, invoicing and transport service acceptance.Your main mission will be :

  • Act as the administrative contact with customers (sending of product analysis, technical data sheets, statistic) and support for the sales team (secretariat and reporting)
  • Treat orders : Order intake by phone, fax, mails
  • Order entry and corrections
  • Call-off of transport
  • Coordination of deliveries : takes into account the needs of customers, production and transport (with the aim to maximize the customer satisfaction)
  • Manage daily goods delivery and production and searches for solutions
  • Manage the contracts, pricing, discounts, deliveries and payment conditions in the SAP system
  • Create and maintain databases, master data for customers and prices, and contracts on SAP
  • Daily planning: check material and availability for customers
  • Transport : check transport to different plants
  • Ensure daily or frequent contacts with Sales-Production-Quality-Clients
  • Perform goods Receipt and verifies supplier invoices
  • Ensure the follow-up of payments and receivables & investigate for slow payments / underpayments

 

Votre profil

Vous avez de très bonnes connaissances en français, néerlandais et anglais et vous avez votre permis de conduire B.

 

Offre

  • Régime de travail : Temps plein de jour
  • Type : A durée indéterminée
  • Date de début : 04/11/2019
  • Avantages : Assurance groupe

 

Pour postuler

If you are interested, please send us a CV and a cover letter to the following email-address: jobs@carmeuse.be

Carmeuse Service Recrutement Carmeuse SA

Adresse : 13A rue du Château B-5300.SEILLES SEILLES BELGIQUE

Site web : http://www.carmeuse.com/

 

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